Booking one of our Mad Hatter Bands
This is a guide to the stages involved
- browse through our web site and get a rough idea of what you want
- fill out one of our enquiry forms to get the process started
- you can ask for details about a specific band in the "comments" box near the end of the form
- we email (or telephone) you with a list of options and prices
Once you have decided which band to book, the procedure is thus:
- Tell us which band you want to book (by email or 'phone).
- We check to make sure the band you want is still available (if it's not we let you know immediately).
- We confirm the price with you and your requirements.
- We send you a booking form/contract to fill in and provisionally book the band you have selected.
- You check, sign and return the contract to us with your deposit payment (as soon as you can to avoid disappointment).
- We accept payment by cheque or internet transfer (BACS) only
- We double check that the band you want is still available.
- We confirm the booking in writing.
- At the same time, we send you a receipt for your deposit showing how much you have paid (the deposit) and how much the balance will be.
- We also tell you when the final payment needs to be made.
- Three weeks before the event we contact you again to make sure everything is OK and to discuss any special requirements (please note that can only arrange one special number per customer (The Mad Hatter Band ONLY), and that we need at least a months notice).
- You pay any balance that is due.
- We arrive at the arranged day and time and play for you.
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